Employers seek tons of soft skills in their employees but these are the two skills crucial for a successful career. Communication and negotiation skills are keys to success in both business and personal life.
It is vital for you to be able to communicate and negotiate effectively because it can make the difference between success and failure.
These skills are essential in any business relationship, whether with customers, suppliers, or employees.
𝑩𝒖𝒕 𝒉𝒐𝒘 𝒆𝒙𝒂𝒄𝒕𝒍𝒚 𝒄𝒂𝒏 anyone 𝒎𝒂𝒔𝒕𝒆𝒓 𝒕𝒉𝒆 𝒂𝒓𝒕 𝒐𝒇 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏 𝒂𝒏𝒅 𝑵𝒆𝒈𝒐𝒕𝒊𝒂𝒕𝒊𝒐𝒏 𝒊𝒏 𝒑𝒓𝒐𝒇𝒆𝒔𝒔𝒊𝒐𝒏𝒂𝒍 𝒍𝒊𝒇𝒆?
Communication
Communication is simply the act of transferring information from one place, person or group to another.
Good Communication is the center point of your
- Leadership traits,
- Teamwork ability,
- Negotiation skills,
- Problem Solving skills,
- Decision Making capability etc.
Research shows that strong communication is the cornerstone for successful careers, healthy relationships, and ensures sustainability.
Some key points on Communication:
- Communication can be done in many ways. It can be verbal & non-verbal.You can communicate by talking,writing,signing etc.
While doing communication your eye expression should be good as well as your facial expression and body language.
- Communication is done by two types of people:
- Extrovert,
- Introvert.
Introverts are good at one to one way communication.
But they shouldn’t be depressed because Introverts can be good writers and can communicate well by writing.
85% of your success depends on how great you are at communication.
- Word selection is important for communication.
Choose your words wisely for good communication.
- To improve your communication it’s mandatory to communicate with people more and more.
“You should learn by doing”:
To improve communication you need to practice it again and again & also learn from your mistakes.
The 4 piles of communication:
- People: We communicate with people which is called effective communication.
- Message: We give a message which is given in our context.
- Context: With changing people, context & message also can be changed.
- Listen: To design a context, you need to listen more and more.
Elements of Personal Communication
Dr. Albert Mehrabion’s 7-38-55% Rule:
- 7% spoken words
- 38% voice, tone
- 55% body language
Body language is highly important for communication. Body language has a great impression on communication.
Body language can determine whether you are doing a good communication or a bad communication.
Positivity is also recommended for good communication. Because,positivity attracts people where negativity destroys communication.
Bring positivity in your communication.
Positivity increases your success rates more than twice.
So, in communication you should be positive and deal with people through positivity.
❓How to reach out to the desired persons through communication skills?
✔By following the method of “WIIFM”
“What is in it for me?”
Find out the interest of the desired person to approach him.
❓How to maintain communication?
✔It’s easy to communicate nowadays because of digital media & platforms. All you have to do is just to balance and maintain your relationship with others through communication.
Negotiation: Negotiations involve two or more parties who come together to reach some end goal through compromise or resolution that is agreeable to all those involved.
Negotiation is not a war.
NEGOTIATION SHOULD BE WIN-WIN.
When it comes to
negotiation,shifting your mindset from
“A BATTLE TO BE WON” to
“A PROBLEM-SOLVING CONVERSATION” can improve your results dramatically.
Here is the negotiation checklist to make us understand what we should do and what we should not do in the terms of negotiation.
Negotiation Checklist:
| Good Practice | Avoid |
| ✔Actively listen
✔Question for clarification ✔Summarizing ✔Test commitment ✔Seeking & giving information ✔Encourage two way conversation ✔State and plan your proposal-then summarize ✔Use the “if you….then we’ll principle |
❌Interrupting
❌Attacking ❌Blaming ❌Talking too much ❌Sarcasm ❌Threats
❌Taking it personally ❌Closed body language |
Employability is the most powerful in today’s world.
The entire world needs youth who is resilient, who us creative,who is a critical thinker & also who has emotions and he/she knows how to control emotions because many times you will face a lot of challenges and how you can control your emotions with your creativity, with your innovation,with your resilience and how you find the solutions.
That’s why you need to acquire communication and strong negotiation skills as well as practice them everywhere.
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Writer
Kulsuma Bahar Bethi
Content Writing Intern
YSSE