Management is the most significant aspect of the organization. We cannot think of a successful organization without strong management. So, it is considered the core foundation of businesses or institutions. However, there are so many other skills we need to focus on during the development of managerial goals. For instance, conflict management.
Let’s define the terms of conflict management.
What does conflict management mean :
Conflict is part and parcel of the corporate world. Normally, we can say, conflict management is the form of techniques and skills that are required to decrease disputes and negative influence among the people who are involved in the groups.
Therefore, making sure of a positive environment and building relationships through enjoyable working experiences are the main objectives of conflict management.
Five effective strategies to manage conflict in a team
As we all know, different people have different opinions and techniques to lessen conflict. Following their preference, there are five distinct approaches according to the Thomas – Gilman conflict mode instrument (TKI), which we can follow during the resolution of the disagreement. such as collaborating, competing, avoiding, accommodating, and compromising.
What is the conflict management role of a team leader?
Do you have any ideas?
What can be the role of a team leader when conflict occurs anywhere in groups?
Well, a large number of people, agreements, and disagreements are part of a team. However, sometimes it is pretty difficult to manage negative scenarios that usually happen in groups.
Here, the team leader plays a fundamental role in resolving such practices, which are harmful to the team’s unity.
A team leader uses the following instructions step by step –
- Identifying the problem.
- pointing out the reason.
- Listening and understanding
- Exploring every possible stage of the problem
- Staying neutral
- Staying calm down
- Coming to the point
- reviewing both sides and prioritizing their opinions.
- Doing negotiations
- Showing positivity
- building strong relationships.
Why conflict management is important in teams
One question always comes to mind: Is conflict management essential to teamwork?
Yes!! Definitely
Every group has rules and regulations to manage a team’s activities. To ensure a healthy workplace environment, every team leader must be aware of disagreements. In this regard, the discord inside the team has a widespread impact on team members. Therefore, it allows group members to build mutual understanding. Moreover, with these skills, members are capable of improving productivity and enhancing creativity by showing their interest in different issues.
In short, conflict management is the formal practice of crisis management and positive response to handle any issue efficiently.
Writer
Baitul Hikma.
Intern, Content Writing Department
YSSE.